Registration Policies
This page centralizes purchase and attendance rules. Use these sections before checkout and before requesting support.
Refunds and cancellations
- Refund eligibility depends on purchase date and conference start date.
- Processing fees from third-party payment providers may be non-refundable.
- After deadline windows, registrations may be moved to credit where eligible.
Transfers and substitutions
- Transfers are allowed only within eligible windows.
- Substitutions require attendee details for the replacement participant.
- Requests sent after cutoff may not be processed before the event.
Credits, discounts, and eligibility
- Credits can be applied during checkout when available in your account.
- Discount codes must be valid and applied before payment completion.
- Eligibility requirements may vary by conference and promotion.
CEU, ASWB, and CME
- Credit availability depends on conference accreditation and attendance requirements.
- Completion requirements and timelines are provided with each event.
- Keep your profile and license data current to avoid issuance delays.
